Castor website services and web developement company chennai, india TECHNOLOGIES
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FAQ : Frequently Asked Questions

  • Q: How long will it take for my web site to be designed?

    A: The timescale of a website design project is often dictated by the client. If you have a deadline in mind we will endeavour to meet it for you. The most common delay in the creation and completion of a new website is waiting for content (text/images) to be sent to us by the client.

  • Q: Will we need to have a meeting in connection with the website design?

    A: In the majority of cases a meeting isn't necessary and most of our websites are generally completed with contact via email and telephone only. We place suggested website designs onto the Internet in a private place where only yourselves and us can view the content. We then liaise with you regularly to discuss the web designs in order that the website design and functionality is exactly as you wish.

  • Q: Once my website design is completed -what after sales service do you offer?

    A: We fully support any website we design and are always available should you encounter any problems or require any enhancements. We offer web site maintenance so that your website need never get out of date.

  • Q: Do I have to keep my website with you forever, or can I move it to another supplier to host it if I wish?

    A: You may move your website to another web hosting service at any time.

  • Q: Will my website design be "Search Engine" friendly?

    A: All our websites are created with search engines in mind and the website design is compliant with search engine guidelines. It is a good idea for your website to be re-evaluated in time as over a period of time the search engines do alter their rules and algorithms and you will want to be certain that your website is kept up to date and complies with new rules etc.

  • Q: Whether there are hidden costs associated with web design services. Is this true?

    A: No. We discuss with you your website requirements and then price acc ordingly and once you have placed an order for your website design with us, that price is strictly adhered to.

  • Q: Do I need a database on my website?

    A: This will depend upon the amount of information you wish to be displayed on your website. If you have many products/services, then it may be advantageous to have a database incorporated into your website design. We will discuss this in detail with you and if a database is advised we will explain in detail exactly how this will work. We can tailor your website design to suit your specific requirements.

  • Q: How do I update my website?

    A: There are many different methods which can be used to update websites. The method you choose and the functionality we build into your website design is solely up to yourself although of course we will be glad to advise you which method will suit your needs.

    If you have a small website consisting of just a few pages and will only wish to make changes very infrequently, then usually it is more cost effective simply to ask Castor website services and web developement company chennai, india carry out these changes for you. Other methods which are frequently chosen are largely dependant upon how much data or information and pictures you have and how you store this inforrmation at present.

    We can provide an on line content management system where you can either update individual products/pages/services or particular sections of your website. e.g. company news.

    Alternatively we can provide functionality such that you can upload your entire product ranges to the website in one action using spreadsheets etc. We can also add databases if you wish.

  • Q: Am I tied into Castor website services and web developement company chennai, india any site maintenance or updates I wish to do once my website is designed?

    A: No once your website is designed it belongs to you and you can commission anyone to update it for you - although of course we would like to think that you are happy with our services and will continue to use us for your website maintenance.

  • Q: Will everyone see my web site the same?

    A: Your website visitors will see some things differently depending on their browser, screen resolution setting and their individual computer settings and toolbars. We design sites with that in mind and preview them in several browser types and resolution settings before publishing. Obviously as technology alters then eventually all websites may need reevaluation.

  • Q: Can you provide all our web design and hosting services?

    A: Yes - we are your one stop company to provide all your web services. No more - not knowing who to call if you have problems - we can register your domain name - design your website - provide your web hosting and arrange your email accounts for you.

  • Q: Do you guarantee that my site will always be available?

    A: No web hosting service can guarantees 100% uptime. However we can say that our servers have had 100% up time for many years. Should our servers have any problems we do have the necessary backups in place to deal with this issue very speedily.

  • Q: If I choose a CMS System or Content Management System - can I be sure that my webpages are "Search Engine Friendly"?

    A: Yes with the Castor website services and web developement company chennai, india CMS Systems all web pages created are Search Engine Friendly - you can even add your own search engine meta tags to each individual web page if desired. THe CMS tools are easy to use - effective and intuitive.

  • Q: Can I get e-mail with my website?

    A: Yes you can have email and you will probably wish you set-up several email addressed e.g. sale@your-domain.com, info@your-domain.com, john.smith@your-domain.com

  • Q: Can I see how many visitors I've had to my website?

    A: Yes we provide web tracking software which records where you visitors are coming from and which pages they looked at, which search engines are being used, which phrases are being typed into which search engines and many more interesting web tracking facts which you should find useful for future marketing campaigns.

  • Q: Do I need to install any software?

    A: No is the simple answer.

  • Q: Can I have an e-commerce system for my website?

    A: Yes you can. We have Secure Servers (SSL) which use the latest encryption methods to ensure that your customers can buy from you website knowing that the information they enter is secure and safe. if you wish your customers' payments to be "cleared on line" we can interface to organisations like Worldpay, Protex or whichever third party you wish to use. Read more about ecommerce website design services.

  • Q: When can I update my website content?

    A: If the website we have designed for you includes a Content Management System then you can access your administration areas from anywhere as long as you have an internet connection and make updates instantly as frequently as you wish. If your website is a smaller website and was designed without using this type of system and you don't have any html. skills, then we can update the website for you. Our charges are very reasonable.

  • Q: How can I accept credit cards on my website?

    A: There are various methods availably to you. We would need to talk to you to established you requirements and the best method for your company. There are essentially two main methods of accepting credit cards. The first method is where you use your own pdq. card machine and process the card payment yourself and the second method uses an online clearance company. Once you are sure which method you wish to use, we can design your website accordingly.

  • Q: How many pages can I have on my web site?

    A: As many as you like. From a search engines point a view - The more the better!

  • Q: I already have a website and I need it updating, can you help me?

    A: Yes, we would be happy to look at you existing website and give you a quote for updating it.

  • Q: Do you redesign existing websites?

    A: Yes we do. We can redesign, retaining your company corporate style or we can redesign to give you a complete new image. Is your website up to date - let us provide you a Free of Charge Website Evaluation - we can redesign your website to take advantage of the latest web technologies.

  • Q: Do you display any banners or pop-up ads on my website?

    A: Absolutely not! - It's your website and you have total control over the contents and who advertises on it.

  • Q: What if I do not like the design?

    A: If you do not like the design which we have suggested for you, we will discuss further with a view to ascertaining what type of design you would like to see and then place another "suggested design" in your web area for you to view. We would not like to think that you are not happy with the final website design. Our aim is to design for you a website specific to your requirements which you are completely happy with.

  • Q: Why should I choose Castor website services and web developement company chennai, india for my web development company?

    A: However, the greatest stumbling block facing the many small to medium sized businesses that want to get on the web is finding a web development company that can use the medium as an effective business tool. Unfortunately the majority of web design companies are either run by designers or programmers, with little or no understanding of marketing, copywriting, and optimisation and how to use the web to make and save money. They focus on technology, not on business results.

    This is where our service is different. We understand your need to get a return on your investment and we speak your language. We will create a solution to achieve your business objectives that will save you thousands or tens of thousands of pounds and develop a number of revenue streams that can generate at least a ten-fold return on your investment in the first year.

    Our solutions will work effectively in harmony with your existing marketing and business systems, to create a commercial solution for your business that gets results. So if your aim is to be more than just another statistic on the web who is losing money, then you need to make the right choice about who you trust to resurrect your web presence. There is no other medium that offers such a huge marketing potential for such small costs. There are millions of people searching the web, many of whom are a marketers dream with well above average incomes and buying habits.

    Simply visit our website design prices page to get an overview of all our services before deciding exactly what course of action you need to take to really make your business work on the web.

    We are an established web development company delivering web design and internet development services of any complexity to clients throughout the World. Being in IT business for over 21 years now we have all round web development expertise.

    We design websites that are user-friendly. Websites that are visually appealing, creative in design and also have great functionality. They are effective as business tools. We know the value of the different web design features which can be used and we know which design features work and why they work.

  • Q: Can I have a professional email address?

    A: Does your email address look professional? Is your web hosting company flexible? It is amazing to find that in this day and age, some companies have still not realised how important their email communications are. Your email address may actually be more important to your image than your logo, letterhead or business cards combined!

  • Q: How much do you charge for your website design services?

    A: It depends on what you want. A dynamic design where a lot of advanced programming has been used will cost you more than a simple HTML website. In a majority of cases, a simple site is a far better option - it will cost you a lot less and a simple design is easier to get ranked well in the search engines. Visit our prices page for more information.

  • Q: Do I need to use a company that is local to me?

    A: No you don't, as everything can be done over the internet or the telephone. We design websites for companies worldwide and rarely meet our clients, some of whom have been clients of ours for years. Our door is always open to anyone who would like a personal meeting but we rarely visit customers unless they live in our locality. This helps to keep our prices low!

  • Q: Are there any hidden charges for your design, copywriting or optimisation services?

    A: No. Once we have all the information about your requirements you will be given a price and that price will stand firm for both the website design, and the optimisation if required. The only time a given price would change is if you want another page or any other material added before completion of the website.

  • Q: Can I see the design while my website is under-going development?

    A: Yes. Once the main page has been completed it will be uploaded to our server for your approval. After approval the rest of website will be developed.

  • Q: Can I make changes to the website design or text content once it has been started?

    A: Yes. The main page will be uploaded for your approval. If you want changes made we will do it then.

  • Q: How long will the design of my website take?

    A: That depends. If you are just having a website designed and developed, it will take about two weeks to complete. If you are having optimisation or copywriting carried out as well, three weeks is more likely and a lot depends on what your requirements are. We like to tell everyone a month, that way we don't make promises we can't keep.